Privacy Policy

Effective Date: March 14, 2026
Last Updated: March 14, 2026

Khadamat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use the Khadamat User App, or the Khadamat Provider App.

By using Khadamat, you agree to this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We collect different types of data to improve our services:

1.1 Personal Information

When you register or use our services, we collect:

• Full Name

• Email Address

• Phone Number

• Address & Location Data

• Payment Details (Processed Securely via Third-Party Payment Processors)

1.2 Service Provider Information

For providers, we also collect:

• Business Name & Registration Details

• Verification Documents (ID, Certifications, Licenses)

• Service History & Ratings

1.3 Usage Data

We collect information about how you interact with our platform, including:

• Device Type (Mobile, Tablet, Desktop)

• IP Address

• Operating System & Browser

• App Usage & Activity Logs

1.4 Cookies & Tracking Technologies

We use cookies and similar technologies to improve your experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

We use your data for the following purposes:

• To Provide and Improve Services (Booking, Service Matching, and User Support)

• To Process Payments Securely

• To Verify and Authenticate Users & Providers

• To Send Notifications & Important Updates

• To Prevent Fraud and Ensure Security

• To Improve User Experience Through Analytics

3. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Service Providers: Your contact details are shared with the assigned provider.

• Payment Processors: Securely handle your payments.

• Legal Authorities: If required by law, fraud investigation, or legal process.

• Third-Party Analytics & Advertising Platforms: To improve our services (Google Analytics, etc.).

4. Data Security

We take strong security measures to protect your data, including:

• Encryption of Sensitive Data (Passwords & Payment Details)

• Secure Cloud Storage

• Regular Security Audits

• Access Controls & Authentication

Despite our best efforts, no system is 100% secure. Always use strong passwords and be cautious when sharing personal information online.

5. Your Privacy Rights

5.1 Access & Update Information

You can view and edit your personal information in your account settings.

5.2 Data Deletion

You can request account deletion at any time by contacting Bareeq987@gmail.com.

5.3 Opt-Out of Marketing

You can unsubscribe from promotional emails via the unsubscribe link in emails or in your app settings.

5.4 Location Data Control

You can enable/disable location access from your device settings.

6. Third-Party Services

Khadamat may link to third-party services (payment gateways, Google Maps, etc.). We are not responsible for their privacy practices. Please review their policies before using their services.

7. Children’s Privacy

Khadamat is not intended for children under 13. If we learn that we have collected personal data from a child, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated via email or app notifications.

Your continued use of Khadamat after updates constitutes acceptance of the revised policy.

9. Contact Information

For questions or privacy-related requests, contact us at:

• 📧 Email: Bareeq987@gmail.com

• 📞 Phone: +971582284378

• 🌐 Website: https://findnfix.online